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+50%
more orders within 2 months, making up 38% of AEON's total online orders
Industry
Retail, E-commerce
Services used
Tracking System Setup
Marketing
AeonEshop
AEON is Japan's largest retail group. It entered Vietnam in 2014 and has more than 4 shopping malls in major cities.
Alongside traditional retail, AEON wanted to grow its market share online through its website, AeonEshop.
The problem
AEON had worked with several agencies, but marketing results fell short of expectations
Data tracking was incomplete and inaccurate
The solution
Optimus took over online marketing and rebuilt the channels from scratch (messages, audiences, campaign setup)
Audited all tracking code and worked with Aeon's tech team to reinstall it correctly
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